Lené Levy-Storms, PhD, MPH, is an Associate Professor in the School of Public Affairs, Department of Social Welfare and the School of Medicine, Department of Medicine, Division of Geriatrics at UCLA. She is the immediate past chair of the Aging and Public Health Section of the American Public Health Association. Her core research concerns communication issues between health care providers and older adults in long-term care settings. She is particularly interested in health care providers’ “bed-side manner” and how it affects satisfaction with care and the quality of life of older adults. Dr. Levy-Storms has a BS degree in psychology from UC Davis, a MPH in biostatistics and PhD in public health from UCLA. From 1998-2000, she was an Assistant Professor in the Department of Health Promotion and Gerontology and a Fellow of the Sealy Center on Aging at the University of Texas Medical Branch in Galveston, TX. In 2000, she joined the UCLA Department of Medicine, Division of Geriatrics as an Assistant Professor. At that time, she also became an associate director of the UCLA/Borun Center for Gerontological Research, which focuses on applied research to improve the quality of life of older adults in long-term care settings. She is also a 2009-2011 fellow of the UCLA Lewis Center for Regional Policy Studies. As part of her ongoing policy work on non-pharmacological approaches to dementia care, Dr. LevyStorms and other members of the Dementia Initiative released a white paper titled, “Dementia Care: The Quality Chasm”.